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About Us & Our Approach

Our mission is to be the leading choice for care at home in Leicester. We do this by using a professional and compassionate team, our team is dedicated to enable older adults and disabled individuals with the ability to remain in a safe and comfortable environment. Our carers assist individuals with all activities of daily living in the privacy of their homes. Our service is an alternative for those who need assistance to remain at home. Caring Companions Homecare is independently owned and operated by experienced carers, we understand exactly what your needs are and your expected outcomes.

 "Our aim is to become the leading choice for care at home by creating a secure, homely atmosphere where clients can feel at ease and know staff are there to help you with your needs"

We tailor our services to meet the individual needs of our service users and we provide compatibility. If adjustments are required we gladly make whatever personal changes are necessary to ensure that the client is pleased with our carer. Our assurance offers our clients the peace of mind of knowing they can replace the caregiver at any time. We aim to provide a continuity in care because change can be difficult, we strive to maintain the highest level of continuity of service for our clients.

What we provide

We help Mr. B get ready for the day which includes bathing, applying cream, dressing, and grooming. We make breakfast and often chat about his plans for the day and carry out light domestic tasks. We return at lunch and evening to make sure he has everything he needs and preparing and serving lunch and dinner, when he is ready, assist him in settling in for the night. Mr. B and his family can vary his support plan at any time along the way. We spend approximately 12 hours a week with him as well as two nights.

Our staff

*All staff are hired and trained meeting CQC guidelines.

*We perform a background checks of each employee

*We verify two references of past employment for all care direct staff.

*All staff are CRB and ISA checked.

*All care direct staff are covered under workers general liability insurance.

*Experienced staff recruited.

*We ensure continuity of care and transparency.

 Our Appraoch

We consider the social, psychological, and spiritual needs of each person as well as their care needs.  We have chosen to remain a relatively small agency so that we do not risk losing this personal involvement.

Person-centred care involves valuing each individual.  As we said on our home page, it personally matters to us that each and every one of our clients is happy with their care. Whatever someone’s age or infirmity, colour or gender, they are entitled to be treated with dignity and respect.  Our carers will do everything they can to provide a best standards of care. Providing person centered approach to care also involves recognising and supporting the unique personal history and personality of individuals.  Homecare is an ideal way to do this as the client remains in their own home, even when they require full time care, the care plan is based around the lifestyle and choice of the individual. Obviously there are certain constraints as we also have to take account of legislation and the well-being of the carers but we do everything possible to fulfil a client's individual requirements. Person centered care requires carers to try and understand the world from the perspective and experiences of the person they are caring for and be able to demonstrate empathy through actions and support. This is particularly important when the person being cared for is experiencing  dementia.

 So we take great care to match carers to clients, to ensure compatibility, empathy and mutual respect. We try to ensure we successfully meet your needs, we liaise closely with your people involved in your care such as social services, family members, doctors, nurses etc. This is to give you the assurance of being in control of your care, we regularly monitor our services and gain feedback from you on the way we provide our services and what you think of our services so we can improve on it and if you're not happy, we're not happy the way we provide our services to you.

 It is our aim to deliver 24/7 hours of personal care & associated support care to clients in their own home environment, to a standard of excellence. Areas We cover Evington, Highfield, Scraptoft, Hamilton, Oadby Bushby, Thurnby Lodge, Melton and Belgrave area. Covering Postcodes LE1, LE2, LE3, LE4, LE5. Call us today we may cover outside these areas.

What's next

Caring Companions Homecare is happy to help you with your requirements. To find out more, please call our friendly staff on 0116 243 0888 or email us enquiries@caringcompanionshomecare.co.uk.

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Registered in England and Wales,

Company Number: 08489697

Tel: 0116 243 0888

Email: Enquiries@caringcompanionshomecare.co.uk

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